Schedule

Please Note: The optional ED Redesign Mini-Course begins at 8am on Monday, December 7, 2009 & Monday, March 8, 2010.  Additional tuition is required and the course ends at 12:30pm.  The Advanced ED Management Course begins at 4pm on Monday, December 7, 2009 & Monday, March 8, 2010.


Monday, December 7, 2009 / Monday, March 8th, 2010

ED Redesign Mini-Course (Separate Tuition Required)

7:30-8:00am Registration and Continental Breakfast  
8:00-8:15am Welcome and Introduction Augustine / Welch
8:15-8:45am Planning Your ED: Mission, Marketing, and Design Jim Augustine
8:45- 9:15am Designing Your ED: Focus on Patient Flow Shari Welch
9:15-9:45am Numbers Shouldn’t Make You Numb: Data for Design Jim Augustine
9:45-10:15am Designing Your ED: Focus on Quality and Safety Shari Welch
10:15-10:30am Break  
10:30-11:00am You Can’t Always Get What You Want: Innovation in Equipment Shari Welch
11:00-11:30am The Good, Bad and The Ugly: Common Mistakes to Avoid! Augustine / Welch
11:30-12:00pm The Good, Bad and The Ugly: Great Ideas that Work! Augustine / Welch
12:00-12:30pm Putting it All Together: Optimizing Your Investment Jim Augustine

The Advanced ED Operations Course

3:30-4:00pm Registration  
4:00-4:15pm Welcome and Introduction Welch / Bukata
4:15-4:45pm How to Engage the “High C’s”: The Economic Case for Patient Flow Rick Bukata
4:45-5:15pm Fast Forward: Emergency Medicine for the Future Jim Augustine
5:15-5:45pm New Intake Models for the ED: All They Really Want Is You! Shari Welch
5:45-6:15pm The Power of the Pen: Charting Options for the ED Rick Bukata  
6:15-7:00pm Emergency Medicine by the Numbers: Trend Data from the EDBA Jim Augustine
 
Tuesday, December 8th, 2009 / Tuesday, March 9th, 2010
7:30-8:00am Sign In / Bonus Breakfast: “Managing Psychiatric Patients in the ED         Shari Welch
8:00-8:15am Welcome and Introduction Welch / Bukata
8:15-9:00am Who Is On Call?: Strategies for the Crisis Todd Taylor
9:00-9:45am The Clinical Case Against Crowding: Data for the Executive Suite Brent Asplin
9:45-10:30am ED Computerization: What it Can and Can’t Do for You Todd Taylor
10:30-10:45am Break  
10:45-11:30pm Can’t Get No Satisfaction: Patient Satisfaction in the ED Shari Welch
11:30-12:15pm Choosing an Information System: The “Need to Know” Basics Todd Taylor
12:15-1:00pm Staffing Solutions: The Facts, The Formulas, The Future Rick Bukata
1:00- 1:30pm No Belt Required: Lean Tools You Can Use Brent Asplin
1:30-2:30pm Lunch Break (On Your Own)  
2:30-3:00pm Implementation for Dummies: Steps for Successful Projects Shari Welch
3:00-3:30pm Getting Lean: Cost Cutting Ideas from EMP Kevin Klauer
3:30-4:00pm Size Matters: Volume-Specific Operational Strategies Shari Welch
4:00-4:30pm The Medical Home, Episodes of Care and Other Reform Ideas Brent Asplin
4:30-5:00pm Cookbook Medicine: Risk Reduction Through Protocols Kevin Klauer
5:00-6:00pm Town Hall Meeting: Ask the Experts

Moderator: Rick Bukata

     
Wednesday, December 9th, 2009 / Wednesday, March 10th, 2010
7:30-8:00am Sign In / Bonus Breakfast: Improving the EMS/ED Interface Jim Augustine
8:00-8:15am Welcome and Introduction to Day Three Welch / Bukata
8:15-9:00am Physician Recruitment and Retentions Strategies Kevin Klauer
9:00- 9:45am Hospital-Wide Flow: Inpatient Strategies for Improving Patient Flow Jeanne McGrayne
9:45-10:30am Herding Cats: Leading Physicians Through Change Shari Welch
10:30-10:45am Break  
10:45-11:30am The Data-Driven ED: Demographic and Preformance Data Jeanne McGrayne
11:30-12:15pm Characteristics of the GREAT Emergency Department Rick Bukata