Shari Welch, MD, Course Director

Shari  served as the ED Quality Improvement Director at LDS Hospital for ten years. She has been on the faculty at the Institute for Healthcare Improvement (IHI) and  is a regular speaker  at ACEP’s Scientific Assembly. She is currently a practicing emergency physician and a researcher at Intermountain Healthcare, focusing on ED operations research. She has written two books, numerous journal articles and a monthly column for the widely read Emergency Medicine News.

Jeanne McGrayne, RN

Jeanne, currently with Premier Consulting Solutions, has  for the last 17 years specialized in ED operational redesign and has been involved in over 250 emergency department projects.  In addition, Jeanne was responsible for the development of comparative ED data sets for both VHA and Premier and is a recognized authority on ED benchmarks, data analysis and best practices.

Todd Taylor, MD

Todd has over 20 years experience in ED operations and developed an expertise in the role of automation in emergency care.  Currently a physician executive with Microsoft, he is internationally recognized as an advocate of healthcare information technology and as a content expert in the field. He has chaired the ACEP Medical Informatics Section and served as the editor of its newsletter.

W. Richard Bukata, MD

As the publisher of Emergency Medical Abstracts, Rick has been studying the medical literature as it relates to emergency medicine since 1977.  As the Medical Director of the San Gabriel Valley Medical Center ED, he has developed a series of innovative programs including computerized clinical data capture, combined hospital and physician charge capture and ED-specific chart scanning and dictation systems.

James Augustine, MD

Jim is the Director of Clinical Operations for Emergency Medicine Physicians in Canton, Ohio, a group that manages over 50 emergency departments and urgent care centers.  Jim regularly consults with EDs on design and operational issues and, in addition, is the principal analyst of the Benchmarking Alliance’s annual data set.  Jim is also the Executive Editor of the monthly publication, ED Management.

Brent Asplin, MD

Brent is Vice Chairman of the Department of Emergency Medicine at the University of Minnesota and head of the ED at Regions Hospital in St. Paul.  He has a MPH in Health Management and Policy and has served as a member of the Institute of Medicine’s Committee on the Future of Emergency Care.  He is recognized as a leading researcher on ED crowding, hospital operations and health care policy.

Kevin Klauer, DO

Kevin is the Director of Quality and Clinical  Education for Emergency Medicine Physicians in Canton, Ohio, where he is responsible for the development of quality assurance programs and policies and educational endeavors for over 500 physicians and mid-level providers.  In addition, he serves on the Board of  Directors of the firm’s malpractice insurance company and is an expert at risk management.